Shipping InformationPFI is Missouri's Largest Western Store and America's premier western clothier, offering unique western clothing, western belts and buckles, cowboy boots, saddles, tack and western gifts and lifestyle items! Our Address: 2816 South Ingram Mill Road Springfield, MO 65804 Store Hours: Monday-Saturday (9am-7pm) & Sunday (11am-5pm). Internet Customer Service Hours: Monday-Friday from 8am-5pm (CST). Phone and Order Inquiries: If you would like to order over the phone or have any questions, please contact us at 1-800-222-4734. E-mail Confirmation: When you place an order with PFI, you will receive an e-mail confirmation that we have received your order within 24 hours (excluding weekends/holidays). If you have any service related questions, please do not hesitate to contact us at pfiwestern@yahoo.com.Shipping Information: All products are shipped Monday-Friday by 11am (CST). Any orders received after 11:00am will be shipped the following day. Orders will be sent via UPS in the continental United States. For all other shipping destinations, your product will be sent out via United States Postal Office and we will contact you via email regarding rate options. The following is the current shipping schedule: If your order totals
USA Shipping Rates for The Continental 48 States
We Ship Internationally!PFI ship to over 40 countries around the world. If you don't see your country on the list below feel free to call customer service at 1-800-222-4734
Requests for overnight delivery: Please contact PFI at 1-800-222-4734 and ask for the Internet Department. Packages only ship Monday-Friday (minus holidays). Refund and Return Policy: PFI Western Store is committed to making sure that you are satisfied with your order! You can exchange or return any merchandise, within 180 days of your purchase, as long as it has not been worn, product has original tags, a copy of your receipt is enclosed, and there is a brief note explaining the situation. Reimbursement will be made by the original method of payment. Shipping and Handling charges are not refundable. Your package should be insured and freight prepaid. Please send all returns to: PFI Western Store Internet Department- Nancy 2816 South Ingram Mill Road Springfield, MO 65804 PFI Saddle Return Policy: New saddles may be returned for a full credit refund (excluding shipping charges and insurance within 30 days.) We do encourage riding a new saddle for at least 2-4 hours to ensure that it fits the horse and rider. Saddle must be returned in new condition and must be returned with no damage. A re-stocking fee will be charged accordingly. *PFI is not responsible for any prices listed, on any other site, other than www.pfiwestern.com www.myspace.com/pfiwestern PFI Western on Myspace www.youtube.com/pfiwestern PFI Western Store on Youtube | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
