Security/Privacy Policy, Terms & Conditions

Thank you for shopping pfiwestern.com. The security and privacy of your transactions will be treated with the highest standards of safety, security and confidentiality. To prevent unauthorized access, maintain data accuracy, and secure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safegauard and secure the information we collect.

Pricing Policies

  • IMAP Pricing: Some of our manufactures require us to price products based on IMAP pricing which means "Internet Minimum Advertised Price". these are set prices minimum prices that we are required to sell their products for and is a policy violation to for PFI Western stores to sell their products below these minimum prices
  • Sale Prices: For products purchased by customers on a specific date that may later go on sale PFI Western Store is not responsible for refunding the difference between the purchase price and the sale price. However with our Norton's Shopping Guarantee you as a customer are protected for 30 days and can file a claim with Norton's Shopping Guarantee and receive the difference between your purchase price and the sale. This excludes Black Friday and Flash Sale pricing.
  • Price Errors: PFI Western Stores Inc is not responsible for selling products at prices that in error caused by website software updates or human error, or other 3rd party selling channels like Google Shopping, Amazon, Ebay and other online selling channels. Several times per year we receive new software updates from our software vendors and could impact the integrity of pricing and other product information. These issues are usually resolved quickly and have minimal impact but occasionally can take more time to resolve. These issues are not intentional and are not within in our control. Any orders placed within in these time window that pricing errors occur PFI is not bound to sell it's products for price errors caused by our third party vendors.

Secure Shopping

For your security, orders on our site are encrypted with SSL technology on the client and server end. Your information, sent via the Internet, can be trusted to arrive privately and unaltered, to our server only. In order for SSL security to work, you must use an SSL-enabled browser. For more information regarding SSL, se Netscape's website. (Please note, that email is not encrypted and is not considered a secure means of transmitting credit card numbers.) If you are concerned about ordering electronically, you can place your order by phone at 1-800-222-4734, Monday-Friday, 8:00am to 5:00pm Central Time.

Your Privacy Online

At PFI Western Store, we are committed to ensuring the privacy of our customers. We keep any information during ordering and registration confidential and secure. We do monitor customer behavior with a third party analytics package to determine how to improve your overall shipping experience. In an effort to offer you the best and most current shopping opportunities, if you sign up for our email list, we may contact you with news regarding our products, services and events. PFI does not sell, trade, or rent any customer's personal information or email to any business or third party. If you do not wish to receive further emails, please click on "Unsubscribe" on the email announcement and you will automatically be deleted from our system. Or you can email us at [email protected] and type REMOVE EMAIL ADDRESS on the subject line.

Cookies

Cookies are pieces of information that are stored by your hard drive, used for record keeping purposes. We use cookies to make visiting and using our site easier. Cookies can help us see which parts of our site are the most or least popular and provide us with direction to improve our customer's shopping experience. We never save confidential information list passwords or credit card information. PFI is committed to protecting your privacy. Should you have any questions or comments please feel free to contact us at [email protected] Thank you for choosing PFI Western Store Online for your shopping needs.